Critical data for critical care
Alberta Health Services (AHS) serves over 4 million people across Alberta and neighbouring provinces. Their mission to provide timely and efficient healthcare is significantly supported by updated, reliable dispatch maps for 911 calls—a mission made possible by the FME platform.
Before using FME, AHS faced the critical challenge in managing system data standards. Their main issue was discovering data inaccuracies during the map load process used for dispatching, which often revealed thousands of errors. Addressing these inaccuracies delayed the map updating process by a month as the team manually corrected errors, creating a significant bottleneck.
With FME, AHS changed how they handle data. By setting specific business rules for data validation, FME now automatically verifies data standards daily. This proactive approach allows the team to promptly identify and correct errors daily, well before they impact the map loading process.
The map load process is now seamless and much faster, without the previous delays due to error corrections. With reliable data in hand, dispatch maps are accurate and updated, facilitating quicker response times to emergency calls.
